Nationality: Finland

we strongly recommend iris, she is always keeps helping us during our time in Hangzhou. Even a small things, she respect fast as well even in the weekend. thanks again Iris

Nationality: Finland

Sam doesn’t joke around when it comes to the efficiency of his service. My case is the following. I booked a hotel in Hangzhou before my planned arrival in order to look for a real apartment with time on the premises. I don’t know how I missed it but it turned out that the hotel I booked did not serve foreigners after all. So I was left standing in the hotel lobby with my heavy luggage and had no idea where to go next. Then I messaged Sam and in no time he arranged me an apartment with affordable price from less than 600 meter away from my original location. We simply carried my luggage there after which I started living at my new apartment. Sam’s way of working indicates professionalism and good will. I would recommend Sam to anybody who wants to get apartment from Hangzhou. And it seems like if you are in a hurry, Sam is your man. TL:TR Great service, good will, excellent English.

Nationality: Finland

Sam was extremely helpful with looking for an apartment. I especially appreciated his straight-forwardness and friendly attitutude. He also recommended a good Chinese sci-fi book to me, for which I am grateful :)

Nationality: Finland

Hi! I was 4 years in Hangzhou. During this time company contract for housing service was changed. I was clad, that i could maintain same contact point (Robert) during my stay in Hangzhou. In fact, I did met my lanlord only once, when made lease contract and Robert has managed all my problems after that. Big thanks also to Tina, who in practice organized all solutions to problems, that we had faced. Typically I heard from my wife, that Tina visited our apartment to help us. There was even cases, that we could have managed by ourselves but ask help from Robert, because our limited chinese language skills.

Nationality: Finland

Thank you again Issac for you excellent support finding us new apartment. Issac, you are real professional agent. Thanks also to Robert supporting us.

Nationality: Finland

Robert is good to understand the needs of people coming from western culture. This is important as otherwise in your business you cannot offer best apartments. Robert handled well our problems with apartment and was easy enough to contact when needed. Trust is everything when dealing with Finnish people and that was kind of problem after we found out some questionable issues when renewing apartment lease. Inside such community we had in Jin Se Hai An we knew lease prices of each other and what was proposal for knew. Not good topic to fool us. I guess this is settled down between us but remains problematic topic between two cultures for other people. In overall Robert is definitely the best housing agent in Hangzhou what I know and I know few of them nowadays from different companies. And believe me, I have advertised Robert as best one if people have had problems to find good apartment. He had very good network to find apartments, the best selection always what I heard from others too.

Nationality: Finland

It was my pleasure to use Robert's services on 2012, when I was living in Hangzhou at 'Dreamland' compound. I had some minor problems with my apartment during the year and all issues were solved fast with help of Robert. I can recommend Robert Hu - his high service level attitude and professional way of making contracts and managing all issues!

Nationality: Finland

I have known Issac since I moved to Hangzhou in October 2012. He was extremely helpful and professional during my search for an apartment. Within a few days we were able to find a great apartment that matched my needs. His fluency in English and knowledge of western cultures made it really easy to communicate with him so he could find a suitable apartment for us. After signing a contract he has been readily available for follow up services when ever needed. He also regularly checks if everything is ok at the apartment. I think he is a great property agent and a good friend.

Nationality: Finland

Hi, We were happy for quality of the services you provided to us during our stay in China/Hangzhou. Thank you one more time! All the best to you and your family! Br, JonE