Why Use Us?

PLUS Real Estate are principally aimed at taking care of new comers to Hang Zhou, though we also welcome repeat business should your circumstances change whilst you are here, of course! We intend to remain a "boutique" tenant-oriented agency offering the best of personal service and assistance. Send us your details and requirements and we'll provide the necessary information, listings and support, we'll make sure you cover all the parameters for a smooth relocation, and take as much time as you need to get you thoroughly settled in to your new life.

We adjust our services to meet the various requirements of each individual client, and these broadly cover:

Relocation Advice and Information
Orientation and Settling-In Support
Leasing Services

Who Use Us?

Welcome Box For the New Comers

We can imagine you are scratching your head when the first day you check in. Considering you are an expat in a new environment, we carefully prepare a welcome box for timely help .The welcome box includes Hang Zhou anglo -chinese map ,some daily necessities (towel, soap ,tissue ,etc), food and drinks, Memo pad and pens ,etc .These items meet your new day check-in demands .Our consultants will take no trouble to delivery the box to your new apartment the first day you move in .

Besides, we elaborately make a welcome note book along with the welcome box .The welcome note detailed list the around public facilities , landmarks, check-in guidance ,routes ,emergency help and service information.

We are aiming to serve our clients with earnest ,promptness and heart.All the work we do surely make you feel at home living in Hang Zhou City.

FREE HOUSING TOUR MPV

Our Policies  


We aim to provide the best personalised service for each client. We take as much time as is necessary to ensure that the right decisions are made - no heavy pressure here, we give you the alternatives and a reasoned analysis of the various situations, and assist you, the client, in making the choice. We find that the degree of support needed varies hugely with each family hence our very adaptable programmes. 

Apart from our weekly updated Hot Properties and our general listings in Properties, we do not feature hundreds of specific units on the net, since they are usually long-since rented by the time you log in! Tell us what your requirements are - see contact us - and we will target the appropriate, available homes and forward up-to-date personalised information. You can cover the market with just one mail.

Our Fees 
Should you take premises though PLUS Real Estate, our standard fees for our estate agency services is one month's rental From the Tenant. [Lease term shorter than 1 year]

50% of one month rental per year as on going service/support fee.

What is Ongoing Support? 
As expatriate tenants might face a lot of problems when living in an apartment without service during the long lease term.
For example:
When there is a water leakage in the apartment, they need the support from a plumber;
When they forget the key in the apartment, they need a locksmith to open the door;
When they find out the key card need to be replaced;
When the electric bill needs to be paid but they are on vacation;
When they have to communicate with their up-stair neighbour, when they making noise during Saturday morning;
When the Internet or International TV is not working;
When the light bulb, the electric appliances or furniture is not working and need to be fixed.
...... Many other situations, They will need support.
They need to talk with someone, but the staff from management office do not speak English, let alone the plumber or the maintenance man. Landlord does not speak English, even the big company, such as, China Telecom, does not provide english speaking service.
Not only difficulties in language, but also lack of service awareness and cultural differences make a foreigner feel embarrassed and helpless
If you choose our ongoing support service package, we do the communication, arrangements for you!

PLUS can make things easier!

Our Commitment  
To our corporate clients.
  • To work closely with the Human Resources department to minimize their workload.
  • To ensure that new assignees are comfortably housed within company guidelines.
  • To help the assignees integrate into Hang Zhou life as smoothly as possible. Thus the new staff can be productive and settle into their new job quickly and efficiently.

To the newcomers.

  • To share with them our enthusiasm for Hang Zhou.
  • To provide them with as much information as possible on all aspects of life here.
  • To remain in touch to answer any queries which may arise.
  • To be their first friends in Hang Zhou!